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11/20/2009

BBB Tips for selling gold, online or in person

Have you thought about making a few extra dollars by selling some of your gold jewelry? Whether you do it through a gold-party (in-home party usually held with a group of friends), over the Internet, or through a local jeweler, here are some things you should consider.

11/02/2009

Make Money From Home with Google? Not so Fast, Warns BBB

Better Business Bureau has received more than 1,500 complaints about several dozen Web sites that are trading on the Google name to scam people who want to learn about making money from home.

11/02/2009

Don’t Fall Prey to Identity Thieves over the Holidays

Better Business Bureau warns that the holiday season provides many new opportunities for identity thieves to ply their trade and offers the following advice on how to keep your identity safe and secure both online and off.

10/20/2009

CONSUMER ALERT - BBB Warns of New Phishing Email Posing as BBB Complaint Confirmation

The Better Business Bureau is alerting consumers and businesses about a new phishing attack that resembles an email confirmation claiming the recipient has filed a complaint with the BBB. The malicious emails first came to the attention of the BBB on Thursday, October 15.

09/08/2009

Make the Most of Your Minutes and Avoid Deceptive Prepaid Phone Cards

Prepaid phone cards are widely available at stores, newsstands, and online. Some cards are meant for one-time use and can be thrown away when the minutes are used up. Others can be recharged and have more minutes added by using a credit card.

08/31/2009

Direct Mailer Hit with Record $2M Fine

The Competition Bureau announced today that a Toronto man who sent out millions of deceptive direct mail promotions to consumers has pleaded guilty...

08/19/2009

Guests notified of security breach at Radisson hotels

Radisson Hotels and Resorts is warning guests to carefully check their credit card statements after the hotel chain's computer systems were compromised for seven months.

08/04/2009

BBB Advice on How to Respond to Online Customer Complaints

The old adage is that a satisfied customer will tell three people and an unsatisfied customer will tell ten. However, with the advent of blogs, Twitter, and YouTube, disgruntled customers can now share their rant about a company for the whole world to hear.

08/04/2009

BBB Warning on Three Scams Targeting Job Hunters

Better Business Bureau warns job hunters to be extremely cautious in their search for work because scammers are out to take advantage of them and make a fast buck.

07/02/2009

BBB Warns Against Three Common Cheque Scams

Experts estimate that billions of dollars have been lost as the result of fake cheque scams. Scams involving fake cheques come in many different forms and can be very hard to identify as the printing technology used by scammers improves. Better Business Bureau warns against three common cheque scams and offers advice on the red flags to look out for.

07/02/2009

Don’t Fall for the Deceptive Pitch of a Door-to-Door Alarm Salesman

Better Business Bureau is warning consumers to be extremely cautious when answering the door to traveling alarm system salespersons. BBB has received complaints from homeowners across North America who were subjected to high-pressure sales tactics and felt deceived by the salesperson into buying an expensive alarm system.

06/29/2009

Use Caution When Buying Michael Jackson Memorabilia; Value of Items Could Only Be Sentimental

Immediately following the announcement of Michael Jackson’s sudden death, enterprising individuals began selling memorabilia online to take advantage of the increased demand. Better Business Bureau warns that the value of most memorabilia and commemorative items being sold is sentimental and the currently inflated prices for many items will drop over time.

06/29/2009

Trust In Business And Its Pinnacle Role In Navigating The Global Financial Crisis

There is no doubt that we are living in a period of tremendous historical significance. As the layers are peeled back from our economic onion, the details seem to get even grimmer as evidence of exceptional greed and inexplicable self-entitlement assaults our headlines.

06/25/2009

Competition Bureau Cracks Down on Unsupported Energy Savings Claims

The Competition Bureau announced today that it has secured commitments from seven Canadian hot tub and spa retailers making representations that their Dynasty Spas products are associated with the ENERGY STAR program. The Bureau concludes that these representations violated the Competition Act, in that they were materially false or misleading and influenced consumers in their decision to purchase the products.

06/21/2009

FTC plans to monitor blogs for claims, payments

Savvy consumers often go online for independent consumer reviews of products and services, scouring through comments from everyday Joes and Janes to help them find a gem or shun a lemon.